Quality Manager

Job Overview
This role is responsible for leading and continuously improving the Quality Management System (QMS) and overall quality performance across operations. The Quality Manager will drive cross-functional alignment to ensure product quality, regulatory compliance, and customer satisfaction while developing a proactive quality culture. This position owns quality strategy execution, including process improvement, CAPA effectiveness, supplier quality performance, and customer issue resolution. If you are passionate about elevating quality standards, this is an exciting opportunity to make a significant impact.

Responsibilities

Quality Management System

• Own the implementation, effectiveness, and continuous improvement of the QMS

• Lead internal and external audits; act as primary point of contact for certification bodies and customers

• Establish quality objectives, KPIs, and reporting cadence; ensure alignment with business goals

• Drive standardization and global alignment of quality processes and documentation

• Develop and coach teams on quality systems, ensuring organizational competency and compliance

Corrective Action, Risk, and Change Management

• Lead Root Cause Analysis (RCA) and CAPA processes, ensuring timely closure and effectiveness

• Drive a culture of problem prevention vs. reaction, leveraging data and trend analysis

• Own change management processes, ensuring quality risks are assessed and mitigated

• Ensure learnings are institutionalized across sites and teams

Operational Quality & Process Improvement

• Work with Operations, Engineering, and Applications teams to drive process capability and yield improvement

• Establish and monitor SPC, control plans, and process validation activities

• Ensure effective control of non-conforming material and disposition processes

Supplier Quality Management

• Drive supplier quality strategies, including qualification, monitoring, and development

• Lead critical supplier audits, performance reviews, and corrective actions

• Drive supplier accountability

Team Leadership & Development

• Lead, develop, and mentor quality personnel (engineers, technicians, inspectors)

• Define roles, responsibilities, and performance expectations for the quality team

• Build a high-performance, accountable quality organization

• Promote cross-functional ownership of quality

Required Education and/or Experience

• 7–10+ years in Quality Assurance / Quality Engineering, with progressive leadership responsibility

• Strong working knowledge of ISO 9001 (or equivalent QMS standards)

• Experience in electronics manufacturing, coatings, or similar technical environments

• Demonstrated success in leading cross-functional teams and driving systemic improvements

• Deep proficiency in Six Sigma / Lean tools (SPC, FMEA, RCA, Control Plans, CAPA)

• Experience with supplier quality and NPI processes

• Strong business acumen and ability to connect quality performance to operational and financial outcomes

• Must be legally authorized to access export-controlled information or work on ITAR-restricted projects

• Pay: $85,000.00 - $98,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• Do you have experience in leading root cause analysis(RCA) and CAPA Processes?
• Do you have experience leading and improving the Quality Management System(QMS)

Experience:

• Quality assurance: 7 years (Preferred)

Work Location: In person